Thank you for choosing snacking for your purchase. We understand that there might be instances where you may need to initiate a return. Please review our return policy below for more information.
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Direct Return/Replacement: We do not allow direct returns or replacements of our products. However, if you encounter any issues with your purchase, we encourage you to contact us directly through email, WhatsApp, or chat to discuss your concerns.
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Contact Information:
- Email: info@snacking.store
- WhatsApp: +91 7560879688
- Chat: Click the green chat icon at the bottom right of the screen.
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Conditions for Return Approval:
- Condition 1: No return is possible after 12 hours of delivery if a compliment is received.
- Condition 2: No return is possible if the shipment gets damaged during shipping.
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Initiating the Return Process: Eligible customers who meet the specified conditions can initiate the return process by providing the following:
- Detailed reasons for the return.
- Photographs clearly showing the issue or defect (including the packaging).
Please ensure that the photographs include a clear view of the packaging, including any labelling or damage to the shipping materials.
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Return Process: Once we receive your request and the necessary documentation, we will review your case. If your return is approved, we will provide you with further instructions on how to return the product.
Please note that any returned items must be in their original packaging and condition. We reserve the right to deny a return if the product shows signs of use, or damage, or does not meet our return criteria.
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Refund/Exchange: If the return is approved, you may choose between a refund or an exchange for an equivalent item. Refunds will be processed within 5 to 6 business days after receiving the returned product.
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Contact Us: If you have any questions or concerns about our return policy, please do not hesitate to reach out to us through our contact channels mentioned above.
Thank you for your understanding and cooperation.